CONTACT

Questions about an order or need help choosing the perfect piece?
The Nivera Home team is here for you.

Whether you’re looking for product guidance, support with a recent purchase, or simply want to share feedback, we’re always happy to help. Our goal is to make your experience feel easy, personal, and effortless — just like our products.

You can use the contact form on our website or reach us directly using the details below.

Company name: Nivera Home
Address: 43 Regatta crescent, Douglas, Townsville, Queensland, Australia 
Email: support@niverahome.com

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00
Average response time: within 12 hours