Shipping policy

Shipping Policy

At Nivera Home, we aim to make your shopping experience simple, reliable, and stress-free from start to finish. Once you’ve selected your items, our team carefully prepares your order to ensure it arrives safely and on time.

Shipping Coverage

We currently ship to addresses within the United States only.
We do not ship to PO boxes or APO/FPO addresses.

Delivery Timeline

Our shipping process is designed to be clear and consistent:

Processing Time: Orders are processed within 1–2 business days before dispatch.
Transit Time: Standard delivery typically takes 5–10 business days after shipping.
Estimated Delivery Time: Most orders arrive within 6–12 business days.

Please note that delivery times may vary slightly depending on your location and seasonal demand.

Order Cut-Off Time

Orders placed before 5:00 PM (EST), Monday to Saturday, will begin processing the same day where possible. Orders placed after this time will be processed on the next business day.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. This allows you to monitor your shipment as it makes its way to you.

Delivery Updates

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to factors outside our control, such as weather conditions, public holidays, high-demand periods, or carrier disruptions.

If this happens, we will keep you informed and do our best to assist.

Shipping Costs

We offer free standard shipping on all orders within the United States. There are no hidden fees at checkout.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Nivera Home is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Need Help With Your Delivery?

If you have any questions regarding your order or shipping status, please contact us:

Email: support@niverahome.com

Contact Information

Company name: Nivera Home
Adress: 43 Regatta Crescent, Douglas, Townsville, Queensland, Australia

Email: support@niverahome.com