Contact information

Questions about an order or need help choosing the right piece?
The Nivera Home team is here to assist.

Whether you need guidance with a product, support with a recent purchase, or would like to share feedback, we are always happy to help. Our goal is to provide a smooth, helpful, and straightforward experience.

You are welcome to use the contact form on our website or reach us directly using the details below.

Company name: Nivera Home
Address: 43 Regatta Crescent, Douglas, Townsville, QLD, Australia
Email: support@niverahome.com

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00
Average response time: within 12 hours